Smart Auto Trax Program Options

Smart Auto Trax offers three different program options.

Option 1:

  • The program identifies all customers once they drive through the service bay door.

Option 2:

  • The program identifies all customers once they drive through the service bay door and the sales associate of the customer receives an email or text message of the customers’ arrival.

Option 3:

  • The program identifies all customers once they drive through the service bay door, the sales associate of the customer receives an email or text message of the customers’ arrival and the service manager receives an email or text message which provides the customers name, vehicle make, model, color and mileage of the vehicle to provide a warranty sale opportunity.

The Benefits of Smart Auto Trax

  • Allow service writers to instantly greet customers by name as soon as they pull in to the service bay
  • Provides customer vehicle make, model and color instantly
  • Provides service writer with customers VIN number to be "cut" and "pasted" in to the dealers DMS so all vehicle information can be obtained instantly
  • Instantly contacts sales person of customers arrival through text message or email
  • Instantly contacts financial manager through text message or email with customers mileage to provide an opportunity for a warranty sale

“Customers love to be greeted by name and pulling up their electronic file is only two clicks away!” Scott Campbell, My Auto Import Center